At Bedding & Household, we are committed to providing products that meet high standards of quality and craftsmanship. While we do not offer refunds, we want you to feel confident in your purchase and satisfaction with each item. We encourage our customers to carefully consider their purchase and reach out to us with any questions or clarifications before making a final decision.
If you encounter any defect or issue with your product, we are happy to offer an exchange within 48 hours of your purchase. We will assess the defect to determine if it resulted from a manufacturing fault. If the defect is confirmed, we will either replace the item with a new one or provide a store credit, based on availability and your preference. Defective products must be returned in their original packaging and in the condition in which they were received. Proof of purchase (receipt or order number) is required to process any return or exchange. Products returned due to customer negligence or non-defective reasons will not be eligible for refunds or exchanges.
Our team is here to help with any questions or concerns you might have to ensure youâre delighted with your shopping experience. please contact us at +254795698523. Thank you for understanding and supporting our commitment to quality.
